NAMI Jacksonville Resources

NAMI Jacksonville provides compassionate, in-depth information and support to families in need of mental health resources. To help answer your questions and provide guidance when you need it, NAMI Jacksonville has compiled a resource library over the years to assist individuals and family members navigating the extreme challenges of mental illness.  We share our local resources with you for your reference and use in downloadable file formats.


*PLEASE NOTE - Our resources have been lovingly gathered and developed by loyal and supportive volunteers.  The format and content of our resources are a work in progress.  We are continually seeking volunteers to assist us to gather, format, and digitize our resources to ensure they are most helpful to you.


If you need additional information or support, please call one of our volunteers on the NAMI Helpline at 904-724-7782.


Our Helpline Email is answered by trained volunteers who have lived experience and can guide you in times of need. Please be aware our volunteers check email once a day and respond within 24-48 hours. Should you be in crisis or need immediate assistance, please call your local or national crisis lines. We also have online resources available on your website here. Email us at

Helpline: 904-724-7782

NAMI Jacksonville's Helpline at 904-724-7782 helps individuals and families in need of mental health resources.  We offer guidance and compassion to those experiencing mental health issues.  Please call and leave a message if you are in need of assistance in navigating local resources, seeking information, or connecting to others who have walked in your shoes. Please be aware this is not a manned crisis hotline and volunteers will return messages in 24-48 hours. Should you be in crisis or need immediate assistance, please call your local or national crisis lines.

Helpline: Frequently Asked Questions (FAQs)

This PDF contains answers to the questions we receive most frequently to the Helpline. Click the link below to access the document:


If you are in crisis, and it’s an emergency in which you or someone you know is suicidal, you should immediately call the National Suicide Prevention Lifeline at 1-800-273-8255, call 911, or go to a hospital emergency room.  You may also refer to our Crisis page here

National Resources - NAMI

Local Resources - NAMI Jacksonville Resource Directory

This PDF provides a comprehensive listing of resources in the Northeast Florida area collected by NAMI staff and volunteers over many years. Click the link below to access the directory:

More Local Resources

The below section contains links to other local resources and materials. Click on the topics below to view and download the documents.